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Books about Mediation!

The Mediator’s Handbook: Revised & Expanded Fourth Edition
By Jennifer E. Beer, Caroline C. Packard and Eileen Stief (Nov 13, 2012)
CRC uses this handbook in our 30-Hour Civil Mediation Trainings.

Open Space Technology: A User’s Guide
By Harrison Owen (Apr 1, 2008)

The Little Book of Restorative Justice
by Howard Zehr (Jan 1, 2002)
One of the series of The Little Books of Justice & Peacebuilding

Listening the Forgotten Skill
Burley-Allen, Madelyn (1982)

Relationship Conflict: Conflict in Parent-Child, Friendship, and Romantic Relationships
Canary, Dan, William R. Cupach, and Susan J. Messman ( 2005)

Beyond Reason
Fisher, Roger and Daniel Shapiro ( 2005)

Emotional Intelligence. Why it can matter more than IQ
Goleman, Daniel (1995)

Difficult Conversations
Heen, Sheila, Douglas Stone, and Bruce Patton (1999)

Conflict Coaching: Conflict Management Strategies and Skills for the Individual
Jones, Tricia S. and Ross Brinkert ( 2008)

Forgive for Good
Luskin, Fred (2002)

Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict
Runde, Craig E. and Tim A. Flanagan (2006)

Managing Intercultural Conflict Effectively
Ting-Toomey, Stella and John G. Oetzel (2001)

Interpersonal Conflict
Wilmot, William and Joyce Hocker (2001)

Practicing Narrative Mediation
Monk, Gerald, and John Winslade (2008)